ServiceNow’s NowAssist and Zoom’s AI Companion will be integrated in the first half of 2025.

The merging of these two generative AI technologies, announced as part of Zoomtopia 2024, will provide businesses with advanced workflow automation for tasks across the Zoom and ServiceNow platforms.

This move strengthens the two companies’ partnership, which has already enjoyed a long and close working relationship, having first teamed up in 2018 and continued to grow and thrive together as Zoom became a video conferencing superstar of the pandemic.

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